Tech Support
Technical Support
Get expert Apple-certified technical support.
Whether it’s repairs, trade-in estimates, or battery and screen replace ments, we’ve got you covered.
Appointment
Get one-on-one support from our Apple-trained experts at a time that suits you.
Arrange a collection
Can't make it to a store? Arrange for your device to be collected for service.
Get in-store support
Visit your nearest iStore for expert advice, technical support and repairs.
Prepare for a smooth repair
Back up your
device
Keep your data safe by backing up your device to iCloud or your computer before your appointment.
Turn off find
my iPhone
This is required before service. It’s quick, we’ll show you how.
Sign out of
iCloud
During the repair process your iPhone will be restored. In order to do this, we require your iPhone to be signed out of iCloud.
Fully Charge Your
Device
Please charge your device before your appointment so our technicians can run diagnostics without interruption.
How to back up my iPhone or iPad
Keep your photos, messages and important data safe before service or upgrading your device.
How to back up my Mac
Back up your files, photos and settings with Time Machine to keep your data protected.
