Trade-in
Trade in and upgrade to a new product today
Trade in your previously loved iPhone, Mac, iPad and Apple Watch and use your trade-in value to discount your new product.
Find out how much you can get back.
Select your product to get an estimate.
Values are subject to a final physical assessment.
How Trade in at iStore works
Frequently Asked Questions
What devices are eligible for trade-in?
You can trade in your previously loved iPhone, Mac, iPad, Apple Watch.
How much will I get for my device?
The trade in value you will receive is dependant on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you'll most likely receive the full amount of the estimated refund.
Keep in mind that the condition of your trade-needs to match what you told us.
Can I get an estimate online, then trade in at an iStore?
Yes, you can receive your trade in estimate online and then choose to receive a home trade in kit or a you may go in store where a Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn't match what you described.
What do I need to bring when doing a trade in?
Customers must bring an original ID Book / Card to store in as well as the product being traded in.
How do I prepare my device before I trade it in?
Back up your product, Turn off Find My and make sure it is fully charged before coming into store.
Do I have to provide proof of purchase for the device I trade in?
No, there is no proof of purchase required to trade in a device with iStore Trade In.